- This Privacy Policy outlines how Statx Corporation (hereafter referred to as “Statx Corporation,” “we,” or “us”) collects, uses, maintains, and discloses information obtained from users (“User” or “you”) in connection with our software, websites, products, and services (collectively, the “Service”). By accessing the Service, you acknowledge and agree to the terms of this Privacy Policy.
- This Privacy Policy does not apply to the data you enter our Service, or the files generated through your use of the Service (“Your Content”).
- We reserve the right to modify this Privacy Policy at any time, with updates posted on our privacy page at https://statxcorp.com/privacy-policy/. Users are responsible for reviewing the Privacy Policy periodically to stay informed of any changes.
Why and How we Collect Data?
Account Information
When creating an account for our Service, you may provide us with personally identifiable information (“Personal Information”), which can be used to contact or identify you. This may include, but is not limited to, your name, mailing address, phone number, and email address.
Usage Data
In addition to Personal Information, we may collect data related to your activity while using the Service. This may include, but is not limited to, session duration, time between sessions, searches performed, actions taken, login and logout times, and other behavioural metrics (collectively, “Usage Information”).
Location Data
We collect your IP address and may infer your general location, such as city or postal code, to provide the Service or deliver relevant communications.
- When you use the Service, our servers automatically record certain information sent by your browser. This may include, but is not limited to, your computer’s Internet Protocol (IP) address or other identifiers, general location, browser type, the web page visited prior to accessing the Service, and inbound tracking data, such as the source (advertisement, social media channel, blog, or search engine) that directed you to our Service.
- We may also collect information you provide in feedback, inquiries, and interactions with our technical support team. Conversations with our support representatives may be recorded and monitored to enhance service quality, diagnose issues, and address inquiries or complaints. Additionally, we may collect and utilize any files you send to us for troubleshooting purposes to improve our Service
How We Use the Information Collected
The Personal Information and Usage Information collected through the Service is primarily used for the following purposes:
- To verify your software license and confirm product activation.
- To provide, maintain, protect, and enhance the Service, including data analytics.
- To respond to your inquiries, questions, comments, requests, and complaints, and to deliver customer support.
- To ensure the security and integrity of the Service and its integrations.
- For internal operations, including troubleshooting, data analysis, testing, research, customization, and overall improvements to the Service and user experience.
- To send confirmations, updates, security alerts, and other administrative or support-related communications.
- For any other legitimate business purpose consistent with the original reason for data collection.
Additionally, we may use the collected information to deliver online advertising within the Service and to send you content or updates that we believe may be relevant or beneficial to you. You can opt out of email marketing by clicking the unsubscribe link in any marketing email or by contacting us at support@statxcorp.com.
Security
Protecting your personal information is a priority for us. Your Statx Corporation account is secured with a password, and it is your responsibility to safeguard it. To prevent unauthorized access to your account and information, choose a strong password and ensure the security of your device by signing out after using our services. Each user is responsible for maintaining the confidentiality of their password, as Statx Corporation has no control over or responsibility for this information. You agree not to disclose or share your user credentials with any third party. Any activity conducted through your account is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, please notify Statx Corporation immediately.
Statx Corporation employs Secure Socket Layer (SSL) technology to encrypt sensitive information, such as credit card details. We adhere to industry-standard security practices to protect the personal information you submit, both during transmission and upon receipt. However, no method of transmission over the internet or electronic storage is entirely secure. While we implement commercially reasonable measures to safeguard your data, we cannot guarantee absolute security. Data loss or unauthorized access may occur during transmission, and Statx Corporation does not assume liability for any direct or indirect losses related to the security of your personal information during its transfer over the internet.
If you are unable to access our secure server or prefer not to complete transactions online, you may place your order by calling us at +971 585712608 or emailing support@statxcorp.com.